Payment Policy

  • Payment Methods
    We accept major credit and debit cards (Visa, MasterCard, American Express), digital wallets (PayPal, Apple Pay, Google Pay), and other secure online payment options as displayed at checkout.

  • Payment Timing
    Full payment is required at the time of purchase before order processing begins. Your order will not be shipped or fulfilled until payment has been successfully received and verified.

  • Currency & Billing
    All transactions are processed in USD. Your card issuer may apply foreign-transaction fees if your billing currency differs; please check with your provider.

  • Order Confirmation
    Once payment is authorized, you will receive an order confirmation by email summarizing your purchase, payment, and estimated shipping date.

  • Failed or Delayed Payment
    If payment cannot be authorized (e.g., due to insufficient funds or card declined), we will notify you and reserve the right to cancel the order if payment is not resolved within 48 hours.

  • Refunds & Chargebacks
    Refunds are processed in accordance with our Returns & Refunds Policy. In the event of a chargeback initiated by your bank or card issuer, we reserve the right to suspend or cancel service and recover costs incurred.

  • Security
    We use industry-standard encryption (SSL) and secure payment gateways to protect your financial and personal information. Your payment data is not stored by us beyond what is required for transaction completion and statutory compliance.

  • Questions
    If you encounter any payment issues or require assistance, please contact our support team at:

    Store Name: Get Pest Lab

    Email: support@getpestlab.com

    Phone: +442079981598

    Address: 1465 NW, 113 TERRACE, Miami, FL, 33167

    Customer Service Hours: Monday-Friday, 9 AM - 6 PM (US time).

    Sunday: Closed.